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Action Button upgraded version

Action Button 升級版 - UNIU
Dear 15 Pro / 15 Pro Max users

Thank you for your support and love for our products! We know that everyone’s experience in using mobile phone cases is very important, especially the design of the Action Button of the Pro series. We are currently actively developing an upgraded version of the design to provide a better and more convenient user experience.

Upgraded version announcement
Purchasers before 2023.11.30 will enjoy a free upgrade to the Pro button version of the mobile phone case. There will be two mobile phone cases for sale in parallel, and they can be purchased according to consumer needs.

EÜV Pro Color Changing Transparent Case • Upgraded Version - Added Action Button • iPhone 15 Pro
• iPhone 15 Pro Max
• Fill out the upgrade order form

DAPPER⁺Pro Fog Translucent Case • Upgraded version - Added Action Button • iPhone 15 Pro
• iPhone 15 Pro Max
• Fill out the upgrade order form

Thank you again for your support and trust in our products. If you have any questions or suggestions, please feel free to contact us at any time. The price of the upgraded version will be slightly different, and users who apply before the deadline of 2023.11.30 do not need to make up the difference. We look forward to bringing you a better product experience!

Frequently Asked Questions Q&A

Q: Why is there an opening design?
Since it is impossible to know Apple’s actual application method, if the iPhone 15 adds capacitive buttons, it is very likely that the buttons will become inoperable. Opening holes is the safest method and can also ensure that users can touch and use it normally. Today’s openings The installation of the version is very perfect, even if the hole is opened, it can be operated Action Button .

Q: Why launch the upgraded version?
After the launch of the sale, we received many feedback suggestions from users about the Action Button style. The team also agreed with the customer suggestions and will carry out an upgrade plan. An upgraded version of the Action Button will be launched at the end of November.

Q: Why does it have to wait until the end of November?
Because the casing mold needs to be remade, and there are many consecutive holidays from September to October, the actual mold development only takes one and a half months, which is actually quite tight for us. However, the team will try its best to complete it in advance, and we will make an announcement if there is early shipment. notify.

Q: Can only 15 Pro and 15 Pro Max apply?
yes. Because only 15 Pro and 15 Pro Max are Action Button styles.

Q: Will the open-hole version be recycled?
The original intention of our product design is to protect your mobile phone. We also know that you will feel anxious and uneasy when your mobile phone is not equipped with a case. Considering special circumstances, our old versions will not be recycled and we will directly provide upgraded versions to users, giving users discounts for upgrades. plan.

Q: Does the EÜV color-changing transparent case still have a yellowing warranty?
The original one-year yellowing warranty plan will be treated as a warranty issue and will not be replaced again. Regarding the limited yellowing warranty policy within one year, the normal procedure requires consumers to send it back for replacement. The warranty is limited to one time and does not include the cost of parts and magnets. We will provide the same upgrade plan directly to users, including all parts and shipping costs. The product's basic one-year warranty is still in effect. We guarantee that the product's durability will exceed one year, the material will not separate, and the functions and protection can be used normally.

Q: What should I do if I apply after November 30, 2023?
Sorry, there will be two versions sold at the same time, and the upgrade plan will not be available.

Q: Can I purchase the MagSafe version? This plan is an upgrade based on the same model you purchased. It is not possible to purchase the MagSafe version. It is recommended that you purchase it again.

Q: Is it necessary to have purchase invoices and details when shopping in stores?
yes. This is the basis for our main comparison conditions. Please provide the correct information upload form.

Q: Do you have any stores that can handle this?
We do not have a direct store to handle the process, and will all use online registration and shipping. The sales store does not have the right to assist in replacement or provide this service.

Q: Is it possible that the upgraded version will launch new colors? Can I change the color or model?
If the upgraded version cannot produce the same color and model purchased by the user, you can choose to replace it, but only within the purchased series.
yours truly
UNIU customer service team contact number: 02-2875-6669
Customer service email: service@uniu.com.tw

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