UNIU products come with a one-year limited warranty, which covers functional defects or structural flaws not caused by human factors.

The warranty does not cover the following situations:

1. Scratches, wear and tear, fading, or cosmetic marks resulting from normal use.
   
2. Damage caused by human factors such as impact, drops, pulling, or squeezing.
   
3. Damage caused by contact with seawater, hot springs, chemical detergents, or improper cleaning.
   
4. Disassembly, modification, or use in a non-standard manner.
   
5. Purchases made through non-official UNIU channels where proof of purchase cannot be provided.

The 7-day appreciation period only applies to purchases made online through the UNIU official website. The product must be in its original packaging, with all accessories, and show no signs of significant use. The 7-day appreciation period does not apply to purchases made at physical stores.

Q1: Does the phone case itself need to have a lanyard hole?

No. The tether tab is placed inside the phone case, with the connector extending through the charging port; however, the phone case must still be able to fully enclose and securely hold the phone.

Q2: Can it be used with all phone cases?

Not necessarily. This product is mainly designed for full-coverage phone cases; it is not suitable if the charging port opening is too small, the case cannot fully snap shut, or the connector is being compressed by the case.

Q3: Can it be used with a single-hook lanyard?

The product page indicates compatibility with single-point wrist straps and dual-point phone lanyards. Please ensure the lanyard hardware can securely latch onto the D-ring before actual use.

Q4: Will it affect wired or wireless charging?

The slim design aims to accommodate daily charging; for wired charging, you still need to ensure there is enough space between the charging head and the phone case opening, while for wireless charging, you should test it with your specific phone case and charger combination.

Q5: Does the 3 kg rating mean I can hang 3 kg of weight?

No. The product page specifies a static load of 3 kg or less, which does not mean it can withstand swinging the phone, sudden tugging, or hanging other heavy objects.